Firefighters Punished for Failing to Respond to Fatal 911 Call
Three firefighters and a fire alarm operator were punished.
Three firefighters and a fire alarm operator have been punished after the Medford Fire Department failed to respond to a 911 call on July 13 that involved a fatality, according to a press release from the city.
The fire alarm operator involved contacted three on-duty firefighters through their personal radios, but not with another communications system he was supposed to use, according to the press release, sent out by City Solicitor Mark Rumley.
The three firefighters had their personal radio volume too low to hear the dispatch, according to the release.
The city hired two consultants to investigate the incident and decided to hand down punishment when the investigation concluded. The fire alarm operator received a 96-hour suspension and the three firefighters received letters of reprimand from Fire Chief Frank Giliberti, according to the release.
"The Chief found their failure to maintain a sufficient volume level on their personal radios to constitute unacceptable performance and judgment for a member of the Fire Department," the release said.
While the fire department did not respond to the emergency call, Medford Police and Armstrong Ambulance did, the release said.
The city has not released the names of anyone involved.
The fire alarm operator should have used the "Zetron communications system," which would have alerted the firefighters to the call more effectively than the radio dispatch, the press release said.
Giliberti has called for new standards to ensure the Zetron system is used and to monitor it, as well as for personal radios to remain at audible volumes, according to the press release.
In a written statement, Mayor Michael McGlynn said public safety was a top priority for the city.
"Something obviously went wrong," McGlynn said. "It is my goal to insure that the facts determined through this review and the corrective action taken will make sure that this never happens again."
ella watson
11:15 am on Monday, August 20, 2012
Really Mr. Mayor....Moral had nothing to do with it...we will never know ..will we.
ella watson
1:28 pm on Monday, August 20, 2012
The innocent are the children, teenagers and the seniors in our city..Where the Mayor and the city council sit on there hands for months on any issue. Priority,majority..it doesn't matter...Big or small...a pothole or a million dollar project...it does not matter. Only now there is hope with Loungo,Penta and Marks to meet our needs.
Citizens in Medford have heard it all, seen it all, Like my mother reminds me..The Mayor thinks we are all stupid. Mayor there will be no school named after you while your alive or when you pass. You have not done your best to provide a safe environment to the children up to the oldest resident alive today. West Nile..did we hear from you Mayor Mcglynn or from Director of Public Safety Karen Rose= NO..why should they we only are almost surrounded by water..breading grounds for insects. Do you think you will get your garage, so we can gridlock the high street area ( delivery trucks cant manage.blocking gov. ave parking lot..imagine car entering and leaving at rush hour in the am and again in the pm. While ambulances wait to get through. keep up the laid back persona...You are a Mayor of Bells and Whistles and you like to blow your own horn. Wait till the shock wears off, see what the residents think when they could be victims of your careless delayed decisions. God help us all, we will need it to get through life's daily challenges living..trying to live in medford..
Arthur DeLuca
9:46 pm on Monday, August 20, 2012
Mind explaining to all here how a vehicle exiting from a parking garage on Governor's Ave would cause any more of a traffic blockage than the same vehicle exiting from the presently existing parking lot which sits on the site of the proposed parking garage? Your attempts to constantly bash the Mayor by making up these lies are so transparent. If you actually think you are fooling anyone with them, then you seriously underestimate the intelligence of the Medford residents and their abilitity to see right through the political BS you are tossing. This is MEDFORD - we've seen it all here. We know of the past corruption in this City. We have seen a poorly built parking garage collapse way before its time. That was built by the OLD regime. We are never going to return to their ways. tell you masters that - tell them that their deceitful tricks do not work in these modern times.
stevieB
4:48 pm on Monday, August 20, 2012
Way to go way off topic.someone died and we need to hear you fools regurgitate nonsense
Public Access Producer
4:56 pm on Monday, August 20, 2012
Don't blame the victim. In a perfect world people can exercise their First Amendment right to discuss a bad situation without having a shadow following their every post.
Tony L
4:57 pm on Monday, August 20, 2012
If every fireman in Massachusetts showed up it wouldn't have mattered.Your need to see a professional and talk about your issues.
concerned02155
7:07 pm on Monday, August 20, 2012
Your right Meathead, it wouldn't have mattered if every firefighter in the state went, because the 3 that were supposed to go....... DIDN'T GO, and a great man didn't have that extra chance!
Samantha
11:24 pm on Monday, August 20, 2012
The fire fighters couldn't have saved that man anymore than the ambulance personell who are trained at a higher level than the fire fighters. Calling someone names because they have common sense makes you look bad and doesn't help the grieving family.
cindy
5:05 pm on Monday, August 20, 2012
my condolences goes out to the family that lost their loved one that day. I don't recall the original story. Good for city hall for hiring consultants to find out what went wrong so they can learn from this and strengthen their communications and hope this wont happen again. Sounds like a lack to attention with key individuals on this day. Let's not use this tragedy for political rhetoric.
Sick of this city
11:26 pm on Monday, August 20, 2012
Letters of reprimanded, 96 hour suspension...for God sake somebody lost a life and they were slapped on the hand like a child who stole a candy bar . If it were the Mayors family that lost a loved one, you could bet those firefighters or at the very least the dispatcher would have lost his job. He lied on top of it all saying they were at the scene. Why didn't the dispatcher use the Zetron communication system? Didn't want to disturb their sleep? How can these men sleep knowing they were the cause of a negligent death?
Time for a new mayor who doesn't wear rose colored glasses and isn't afraid of standing up for the community he is supposed to be serving and protecting.
"Something obviously went wrong," McGlynn said. "It is my goal to insure that the facts determined through this review and the corrective action taken will make sure that this never happens again."
It should NEVER have happened to begin with. I hope the family sues the city and the fire department union or not!!
Joe Viglione
1:04 am on Tuesday, August 21, 2012
Switching to my full name, people. The Firefighters in our community deserve our respect. It is a difficult job. It is a dangerous job. As noted in my first post (Public Access Producer), the Mayor needs to focus on public safety and infrastructure. Could any firefighter have saved the victim of the fatality? No one can say, but with a Mayor focused on infrastructure and public safety, not putting his energies into a Governors Ave garage, it is safe to say that people would feel a lot better.
jay f
9:34 am on Tuesday, August 21, 2012
It's a shame that someone lost their life. I don't know all the facts. I believe that good work ethics start at the top which is from the "Mayor". Workers will rise to the level of expectation. I do think that Mayor McGlynn is obsessed with building a garage on Governors Ave. He should wake up and see that his popularity is declining. New people are moving into Medford who read the Patch.
Arthur DeLuca
12:06 am on Wednesday, August 22, 2012
The only obession on display here comes from those who wish to bash Mayor McGlynn with made-up "facts". How can you say he's obsessed with building a parking gargage when he doesn't even bring up the subject? It's the people here, myself included, who keep discussing the pros/cons of this garage - none of which are Mayor McGlynn. On Tuesday nights it's th City Council (well 3 of them) who keep bringing up the parking garage; not the mayor. He hasn't been bombarding them with requests to build the garage yet they talk about it ad nauseum. tTey shouldl qut the idle "water cooler gossip" on the City's/peoples time/dime and do their job by sticking to discussing the resolutions before them instead of postulating on what they would do if they were Mayor. Even though they don't say it in those words, that's exactly what they are doing... campaigning for Mayor. But why should we EVER give them that great responsibility when they constantly prove themselves inadequate at doing the much lesser job on the City Ciouncil. They just can't cut it.
jay f
9:36 am on Tuesday, August 21, 2012
Ella, the public access producer and others keep up the good work. It's to your credit that you care enough about this city to expose what's really going on.
SLICK ONE
11:58 am on Tuesday, August 21, 2012
TYPICAL OVER PAID MORONS ON THE FIRE DEPARTMEN. GET PAID FOR DOING NOTHING....EVEN THE CHIEF
Calvin
12:50 pm on Tuesday, August 21, 2012
What do you do for work hero?
Arthur DeLuca
12:09 am on Wednesday, August 22, 2012
Ever her the saying "they also serve who only stand and wait"? What are you suggesting; that the firement stay at the station day and night, but only get paid for the time that they are actually at a fire or other emerhgency? Maybe next fire, they should bring you along into the burning building with them and then see if you change you mind about these brave individuals.
jay f
12:06 pm on Tuesday, August 21, 2012
Slick one. I know your upset but most firefighters are dedicated and do take their jobs seriously. I will never understand how someone can put their life on the line for another but these people do it along with the police. Yes, they do get paid well. Again, the problem comes from the top (the mayor and the Chief) and trickles down.
jay f
12:07 pm on Tuesday, August 21, 2012
I know there was talk about Medford running it's own ambulance service. NOT A GOOD IDEA IF IT'S THROUGH THE CITY!
Calvin
12:50 pm on Tuesday, August 21, 2012
Why?
de
2:45 pm on Tuesday, August 21, 2012
Joe who cares about this nonsense you are blabbing about. Why r u making this about
you? We were discussing about the poor person who lost their life. What the firemen did was wrong, but I know a lot of medford fire men who are dedicated.
SO SAD
4:12 pm on Tuesday, August 21, 2012
I hink that this is all nonsense and If the victims name was published this board would be overrun, a great man lost a life who did alot ,for alot of people, it did not matter what time of day,, or night it was, he was there, just like the firemen should have been awake and aware with their radios turned on. OUR SYSTEM FAILED HIM! and someone should be held accountable for this, who writes on a log that firemen were there , and they were not, Mr Mayor or Chief GILIBERTI I doubt if it was one of your family members you would have been so laxed, suspension! PLEASE tHAT DISPATCHER SHOULD HAVE BEEN FIRED.
jay f
4:39 pm on Tuesday, August 21, 2012
Your correct. Someone lied about the firefighters being there. It's the good old boys network. I'm getting sick of it myself. I guess if you know the right people like the Mayor things get covered up, What bothers me is he thinks we're stupid enough to believe it.
SO SAD
5:12 pm on Tuesday, August 21, 2012
I'm so sorry that all you morons THINK you know the whole story! No one - not even the family knows if this person could have been helped by the fire department. THEY are the first responders in a 911 call, its called CPR ....defibrillator... so even when the ambulance showed up Samantha ?????how do you know if they couldn"t have done more? Are you God? The point is that they didn't show up....and God forbid it should happen to someone else in any emergency. Sick of this nonsense!!!!
ella watson
5:32 pm on Tuesday, August 21, 2012
Mr.Dellucca, Here is your question to me: "Mind explaining to all here how a vehicle exiting from a parking garage on Governor's Ave would cause any more of a traffic blockage than the same vehicle exiting from the presently existing parking lot which sits on the site of the proposed parking garage?
My Answer to you is: The parking garage will hold many more cars than are at the parking lot right now ..Other wise why would you want to build a garage that will hold the same quanity of cars that you have now....But if the garage is going to have the same amount of spaces.... why in GOds name would we need one. The second Circle in the Square Event used the Credit Union parking lot for event preformers ..again parking was plentiful ..everyone smiling and enjoying themselves. I will no-longer answer your BLEEP comments. YOU don't have a clue what people are telling you to say..or your keeping crappy notes when attending Mayor Mnoccio 101 meetings.
Look up the words " PUBLIC SAFETY "
Arthur DeLuca
12:24 am on Wednesday, August 22, 2012
Are you actually theorizing that all these extra vehicles the garage holds will be exiting the garage simultaneously in an unbroken stream that will continue to emerge from the garage even when the sirens of the emergency vehicles blare out? All you folks against the garage are ignoring the fact that it'll be a replacement for a garage that was there before. This garage may hold more than the old, but both hold more cars than the present parking lot. Are you claiming the area was unsafe with the old garage up because of exiting cars? Again, you are just making up facts in a ridiculous attempt to bash the Mayor. But please do continue for you're just showing how ridiculous oppostion to the idea is. you're making the Mayor seem all the smarter by comparison. If you watch the City Council meetings and pay attention to them, then you'd know that Chief Gilberti will apppear any and every time he feels there is an unsafe condition in the City or to speak out against an unsafe (in his opinion) building proposal. I believe he even has to sign off on such projects as to their safety before they become a reality. In the case of the 911 dispatch, I seriously doubt there is a bad system here.. something in the good system went wrong. It shouldn't have gone wrong, but it DID go wrong. The system was not designed to go wrong. I don't see how you can logically blame the people in charge for it's failure; especially when there hasn't yet been a full investigation with published results.
Kaitlyn Butler
6:44 pm on Tuesday, August 21, 2012
You people have no idea what your talking about. No matter who was the victim in this situation,whether it was a child, adult or senior citizen, it is the firefighters JOB to show up no matter the situation. You people don't know if they could've saved his life or not . Where u there? No you weren't. It would be a different circumstance if it happen to be one of your family members. A life was lost and no one knows if they could've saved him. But all you people who decide to put their two sense in where there that might right? I didn't think so. Think before you simpletons decide to write the friggan nonsense you do.
Kelly Murphy
1:11 pm on Wednesday, August 22, 2012
Just another resident- your either an English teacher or an employee of the fine city of Medford. Stop making stupid excuses- how do you know how fast the ambulance got their? How do you know nothing could Have been done? I am a medical professional and there are a LOT of things that could have been done. TIME is everything! So enough BS. Let the problem get fixed and God Bless the person who died which ultimately lead the city to have to address the problem.
Joe Viglione
8:31 pm on Tuesday, August 21, 2012
Jay F, I appreciate that. What I've noticed is that when more people show up at the City Council to discuss these issues, we seem to get results. For example, a fellow demanded the City Council vet the people going on to boards and commissions - at the Council chambers, publicly. It is now happening. There's no doubt this issue about the firefighters and public safety will be brought up on September 18, the next council meeting, exactly one month away.
ella watson
10:30 pm on Tuesday, August 21, 2012
its the tip of the iceburg.the salaries will have to come from the people.
Kaitlyn Butler
11:03 am on Wednesday, August 22, 2012
Just another resident. I dont know who you are but cleary you know a lot more information than the rest of us. You must be a firefighter to know so much information. My family has a lot of respect for firefighters but how dare someone put down that they showed up when they didn't.. You clearly said they didn't know the system . The sad thing is the victim in all this deserved the dignity and respect of the firefighters to show up. My family is going through a hard enough time with this without all of you ignorant people just speaking nonsense. Obviously you have no life if you feel the need to correct me on my spelling on this board. This has effected my life terribly. You are beyond ignorant and obviously are perfect.
Joe Viglione
12:11 pm on Wednesday, August 22, 2012
Kaitlyn, I believe the City Council is going to take up this issue on September 18, 2012 at Alden Chambers, 7 PM. This will give the community a chance to speak up in person.
jb
1:58 pm on Wednesday, August 22, 2012
to everyone commenting on the 911 call on 7/13 that did not work,were you there,do you know how long it took for the emt's and police department to show up,do you know what was done to try to save this person,i doubt it,Over 12 minutes was the response time,if the person was choking they they would have died,if it was a person that did not cpr,death, a house fire with someone trapped not good,this isn't about mayor mcglynn or the firemen at the station.it is about a 911 system in medford that failed to work to help a wonderful person,husband,father,grandfather,someone who will be missed more than any of you will ever know by his family and friends,fix the system so another persons family will not have to live with the question "what If"thats the hardest part,the dispatcher should have done his job and not lied about the firemen, i have called 911 many times in my job,the firemen are always the first to arrive,they are so professional and caring and always know what to do and they would have that night if the dispatcher did his job.the ones who are saying he could not have been saved must be god,everyone deserves a chance
jb
2:06 pm on Wednesday, August 22, 2012
tony L and Samantha how do you know no one could have saved him You must have been there maybe the family could talk to you,you really shouldn't say anything unless you know,do you even realize how hurtful it is to the family what all you dopes are saying, believe me i know
SO SAD
4:28 pm on Wednesday, August 22, 2012
i love the firemen , but someonr made a terrible mistake and chief G you admitted it, my heart aches for the wife in all this and his sons, I hope you can sleep at night! The dispatcher clearly knew someone, to only get suspended, the hard working victim will never get that chance, and lets state for the record he was a young guy with alot of life
stevieB
8:42 am on Saturday, August 25, 2012
Hey jb..get yur facts straight..entail and police were there under 3 minutes..12 minutes..u are obviously clueless..its public info...3 minutes you clown
Kelly Murphy
4:16 pm on Sunday, August 26, 2012
Oh you must have been there right? FACT-6 minutes 43 seconds before the ambulance ARRIVED! ....how do I know this? It was my family who passed ...so shut your pie hole and stop posting crap. You look like an idiot.
Kelly Murphy
4:23 pm on Sunday, August 26, 2012
You are obviously a firefighter or a cop...or maybe even the ambulance driver....hope you live in Medford~ your taxes will be going up significantly ......
Kelly Murphy
4:18 pm on Sunday, August 26, 2012
Oh yeah and the cop never got out of his car....public knowledge I think not! It's been a huge cover up from the beginning...why all of a sudden the city wants to disclose 5 weeks later? Because they know the screwed up big time!
Rhonda
10:51 pm on Sunday, August 26, 2012
None of this is true
Rhonda
10:51 pm on Sunday, August 26, 2012
Sounds like people looking to sue. What a surprise from that family
Kelly Murphy
9:33 am on Monday, August 27, 2012
Dear Rhonda- "that" family lost someone- and despite how you may feel about "them"- if you really knew them or the wonderful man who died-it's about accountability and taking responsibility. So....since you are so forthrightbabout posting BS - you should leave your real name as I did, so I could personally have you tell me this to my face . Hope you have a great day!
outraged
10:20 am on Monday, August 27, 2012
who sued who moron
Sick of this city
12:32 am on Monday, August 27, 2012
Rhonda why shouldn' t they sue? This is total gross negligence on the part of poeple who are hired to protect and serve our community. I have had first hand experience w/911 response. They may have arrived quickly but the firemen take their sweet ass time getting out of the truck, retrieving their equipment and then move at a snails pace in entering like they are out for a leisurely evening stroll. Every second is crucial for the victim!!
outraged
9:48 am on Monday, August 27, 2012
what kind of dark place do you live a great man lost his life, Rhonda you are just proof ,what ignorance is. I want to know who writes what a surprise from that family. You obv did not no him, How dare you slander a family that is going through all that, Why dont you just say the name (BIG MOUTH) since you know so much, It is people like you that make this city bad, You obv have some vengence towards the victim who died, because I would love to know are you related to one of the firefighters,dispatcher,chief,FYI the victim loved abd respeced all firefighers, People like you make it easy to put a lawsuit but remember Bozo all he money in he world will not bring him back, Rhonda I hope YOU have a NICE Life
Kaitlyn Butler
10:07 am on Monday, August 27, 2012
Rhonda who are you referring too when you say you arent surprised coming from this family? In pretty sure I've never sued anyone and I'm in that family. You have A LOT of nerve to say anything on this. I am the victims niece and I'm sure we know a lot more than you do. Unless u are also a person who was involved that night? a great man lost his life and you have the nerve to write something so obserd. Your an absolute disgrace of a human. I hope you never have to endure the pain that we have been going through questioning All the what ifs? That victim was someone's husband , father , uncle, brother , etc. You must be a real sick individual to feel the need to write the garbage you did. Like others have said all the money in the world can't fill the void we all have and it wont bring him back. People like you make it hard. I hope you sleep well at night knowing that you've upset a family more than they already were. You don't have the guts to put your real name because your a coward and wouldn't have th nerve to say this in person. Your and absolute DISGRACE as a human.