Somerville, like any community, has many elderly, senior, or older customers. ( I use the adjective "older" throughout this post since I've been told that that is what the elderly preferred to be called.) They shop and spend money like any other customer. Their money is as green as anyone else's. However, how friendly are businesses designed for their older customers?
This post is not an indictment against any business. All cities and towns have stores that may not be designed in a manner that makes it easier for their older customers to shop.
The local supermarket is a vital part of any community. We all need food. The basics - meat, poultry, milk, some vegetables, etc., are at the back of the store. It would help many, especially those with mobility issues, if these products were at the front or closer to the front.
Pharmacies share the same issue. You need to walk to the back of the pharmacy to place or pick-up your prescription. I understand that the pharmacy needs storage space for inventory and needs to be located near the walls of the building for drive-thru customers. However, it may be beneficial for pharmacies to have an additional pick-up area in the front of the store for older people and those with mobility issues. It shouldn't be difficult for the pharmacist to tag which prescriptions meet these requirements.
There are other ways that stores can be redesigned to accommodate older people and those with mobility issues without affecting the shopping experience for other customers. My dad enjoyed the exercise that he got while shopping at the new Market Basket in Chelsea, but he'll also appreciated the sitting area where he could rest.
Please share with me other ways to make the shopping experience better for older people or any related gripes that you may have.
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